Legal
Privacy Policy
Last updated: [PENDING] · Draft for review
1. Who is responsible
[PENDING: legal business name], operating as NOMAD Detailing & Vehicle Care, with address at [PENDING: business address], Prescott, Arizona, is responsible for the personal information you provide through this website. For privacy matters you can write to [PENDING: privacy contact email].
2. Information we collect
- Contact details: name, phone number and email address.
- Service details: service address, vehicle year, make, model and type, vehicle condition, the result you would like to improve, and any notes or photos you choose to share.
- Appointment preferences: preferred date and time window.
- Usage data: pages visited and interaction events, measured in aggregate through analytics and advertising tools.
3. How we use it
We use your information to: (a) review and respond to your appointment request; (b) recommend the service that fits your vehicle and confirm the appointment with you by text, phone or email; (c) send you service-related information; (d) send you vehicle care tips and maintenance reminders, only if you opted in, which you can cancel at any time; and (e) measure and improve the website and our advertising.
4. Sharing
We use technology providers for hosting, email delivery, scheduling and analytics/advertising. Some of them may process data outside Arizona or the United States. We do not sell or rent your personal information.
5. Cookies and measurement technologies
This site uses cookies and similar technologies, including Meta and Google measurement tools, to understand how the site is used and to measure advertising results. You can disable cookies in your browser settings; some features may stop working correctly.
6. Text messages (SMS)
If you provide your phone number and consent to be contacted, we may send you appointment-related text messages such as confirmations and reminders. Message and data rates may apply. You can reply STOP at any time to stop receiving messages. [PENDING: confirm SMS provider and consent wording with legal review before enabling automated texting.]
7. Your choices
You can request access to, correction of, or deletion of your personal information, and you can withdraw your consent, by writing to [PENDING: privacy contact email]. We will respond within the timeframes required by applicable law.
8. Retention and security
We keep personal information only as long as needed for the purposes described above and apply reasonable technical and organizational measures to protect it.
9. Children
This site is not directed to children, and we do not knowingly collect information from them.
10. Changes
Any change to this policy will be published on this page with its updated date.
Draft structure prepared for NOMAD. Every [PENDING] field must be completed and the final text reviewed before the site goes live, which is a requirement NOMAD confirmed in the questionnaire.